Standards

Service Standards and Performance Targets for Permitting Decisions Under the Species at Risk Act

Quality and predictability of service are legitimate expectations of Canadians when interacting with the Government of Canada. A public commitment to a measurable level of performance that clients can expect under normal circumstances (i.e., regular day-to-day operations) is referred to as a service standard.

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Executive Director
Legislative Governance
Legislative and Regulatory Affairs Directorate
Environmental Protection Branch
21st Floor
351 St. Joseph Blvd
Gatineau, QC
K1A 0H3
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